Returns & Exchanges
At KORRES, we want you to be completely satisfied with your natural skincare journey. If you are not happy with your purchase, we offer easy returns on products in their original condition within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack the items in their original packaging, ensuring all glass bottles and jars are secure, and include your original packing slip.
Attach Shipping Label
Download and print the prepaid shipping label provided through our portal and securely affix it to the outside of your return box.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing